CRM System

 

While working for my employer I was assigned to build a system to manage our return material authorizations and repairs. I was the sole designer on this project and was asked to research, design, develop, lead, and ship this to the many internal teams it was tasked in connecting. This project was a massive undertaking and I was given full creative control to solve this problem. I designed a solution that involved 6 independent systems that also interacted with one another. I lead a team of 3 developers from art-board to deployment.

This project involved well over 50+ art-boards connecting 6 separate user groups both internal and externally facing. I built this with modularity and growth at its bones to allow it to fit not only the companies current needs but to allow it to grow easily in functionality as fast paced start ups do.

I developed a new form of data entry to allow management insight into trends and patterns that had gone un-noticed prior. With my background in software I designed elements that allowed my developers to build quickly and effectively using shared components and simple elemental building blocks.

I have a strong attention to detail and a well rounded technical background that allowed me to work on and off with the developers to ensure the design was being matched and that the system kept its intended flow. I even got my hands dirty and coded many parts of the software myself.

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